Curriculum Vitae

Experience

Concentrix/Air New Zealand: Team Captain June 2015-Present

http://www.airnewzealand.co.nz           www.concentrix.com

  • Quality Assurance
  • plane airnz CVTraining and coaching
  • Working with a team of 40+ to meet KPI’s (Key performance indicators)
  • Staff development programmes and incentives
  • Team Leader Coverage

 

Concentrix/Air New Zealand: Support Leader

August 2014 to June 2015

  • Technical Support
  • Managing escalated calls/situations
  • Resolving on going issues
  • Working one on one with consultants

 

IBM/Air New Zealand: Direct Sales Consultant

             May 2013 to August 2014

  • Working with targets, KPI’s and achieving set goals
  • Customer Service

 

Jeanswest: Retail Sales Assistant  –  http://www.jeanswest.com.au/en-nz/

             December 2011 to May 2013

  • Both independent and team work
  • Involved regularly cashing up, stock management and floor design

Education

Graduate Diploma in Business (marketing): Unitec

February 2015 to present. Currently completing last two papers:

Google Analytics (including Adwords), Digital Marketing, Marketing Fundamentals, Marketing Planning, Marketing Strategy, Strategic Brand Management, Integrated Marketing Communications and International Business.

http://www.unitec.ac.nz/career-and-study-options/marketing/graduate-diploma-in-business-marketing

Hubspot Inbound Certified – 31 March 2016

Diploma in Veterinary Nursing: Unitec

February 2013 to December 2015

  • 500 hours of work experience in various clinics
  • Involving working under pressure, team work and organizational skills

NCEA Level One and Two: Rutherford College

January 2011-December 2012

  • Achieve with merit

Skills

Marketing (including digital + social media marketing)

Leadership

Well developed communication skills

Conflict resolution

Coaching and mentoring

Both teamwork and independency

Great customer service, technical support and sales skills

Proven success in retail with sales targets and KPI’s

Proven IT skills

Ability to mange time effectively and efficiently

Please contact for references…

Advertisements